Last updated: May 2026 · Applicable to all users of wynncabs.com and Wynn Cabs services
Information We Collect
1
Contact Information: Your name, phone number, email address, and WhatsApp number when you inquire about or book our services.
2
Booking Details: Travel dates, pickup/drop locations, vehicle preferences, group size, and any special requirements you share with us.
3
Payment Information: Transaction details related to your booking. We do not store credit/debit card numbers on our servers.
4
Website Usage Data: We use Google Analytics and Google Tag Manager to understand how visitors use our website. This includes pages visited, time on site, device type, and approximate location (city-level).
5
Communication Records: Messages exchanged via WhatsApp, phone calls, or our website contact form for service and quality purposes.
How We Use Your Information
1
To process and confirm your cab bookings, itinerary planning, and travel arrangements in Kashmir.
2
To communicate booking confirmations, driver details, pickup times, and any changes to your itinerary.
3
To improve our services by analyzing website traffic, popular routes, and customer feedback.
4
To respond to inquiries about pricing, vehicle availability, route conditions, and travel tips.
5
To send occasional updates about seasonal offers or new services — only if you have opted in. You can unsubscribe at any time.
Information Sharing
We do not sell, rent, or trade your personal information to any third party. Your data may be shared only in these limited circumstances:
→
With our drivers: Your name, phone number, and pickup details are shared with your assigned driver for the trip.
→
Analytics providers: Google Analytics receives anonymized website usage data. This does not include your name, phone number, or booking details.
→
Legal requirements: If required by law, regulation, or legal process, we may disclose information to relevant authorities.
Cookies & Tracking
Our website uses cookies and similar technologies to provide a better browsing experience. This includes Google Tag Manager (GTM-MWCX97KJ) for analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your booking information for up to 2 years after your last trip to handle any follow-up queries, repeat bookings, or dispute resolution. Communication records are retained for up to 1 year. You may request deletion of your data at any time.
Your Rights
✓
Access: Request a copy of the personal data we hold about you.
✓
Correction: Ask us to update or correct inaccurate information.
✓
Deletion: Request that we delete your personal data, subject to legal retention requirements.
✓
Opt-out: Unsubscribe from marketing communications at any time by replying "STOP" or contacting us.
Third-Party Links
Our website may contain links to external sites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us for immediate deletion.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us